Documentation Index

Note for Updaters (Linux)

It is NOT recommended to overwrite your old installation with the newest one. You should always create a new directory. The project is still in BETA state and a lot of things can change, which may require a clean environment.

Example directory structure:

/opt/ts3video/
    server-0.4/
        default.ini
        videoserver
        ...
    server-0.5/
        default.ini
        videoserver
        ...
    server-0.6/
        default.ini
        videoserver
        ...

FAQ / Troubleshooting

The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing

missing dll api ms win crt screenshot

The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install.

Solution

  • Install Windows Updates
  • Restart your computer
  • Reinstall TS3VIDEO (Conference Client)

The program can’t start because MSVCP140.dll is missing

The problem is that your computer is missing the Visual C++ Redistributable for Visual Studio 2015.

Solution